We love our patients — and we want them to love the care they receive!
Our goal is to make sure every one of our patients has a fantastic experience with our hearing care providers, and that each gets the results they really need. Whether it’s something as simple as a hearing consultation or as impactful as a full hearing aid fitting, making our patients happy is what we’re here for. See what they have to say about our practice!
Donna M. Stammer
Dr. Uitenbroek - I cannot thank you enough for taking my call yesterday, the explanation you provided regarding the issue I was having with my Aunt's hearing aids and sending the video, considering my Aunt is not a patient of yours. I have found and have been very frustrated in today's world by the lack of customer service. The exceptional customer service you and your staff provided went above and beyond my expectation and the expectation of my Aunt. With the video you sent I was able to make the change to her hearing aids. My Aunt was so grateful for your assistance and the fact I was able to help her she cried.
Chas Fink, Neenah
My name is Chas Fink, and I’ve been in the Neenah office of Fox Valley Hearing. I am so pleased. The whole thing has been very, very rewarding for me, to be able to hear again. I lost my hearing about 40 years ago, and the nerve damage couldn’t be corrected...I only had the one aid until just lately, and now that I have both of them, I found out it's such a difference! I can hear people behind me, which I never could before because people had to be facing me before I could hear them. What a difference! Now they can’t talk behind my back because I can hear! I would recommend Fox Valley Hearing to everybody. Thank you.
Teresa Cristan, Oshkosh
Hi, my name is Teresa, and I’m only 82-and-a-half years young. I like Fox Valley (Hearing Center). This is my second pair of hearing aids. What else can I say — if I didn’t like it, I wouldn’t come. They are very kind, and they help me out. They answer my questions even if I ask the same one a thousand times. I particularly like the thing so that I can watch television; that made a big difference. So I wish more of my friends would wear their hearing aids often; some of them don’t like to wear their hearing aids.
I’m a happy customer of Fox Valley Hearing. I couldn’t hear very well before, and now I hear everything that I want to hear, just about. Now I can hear the golf ball hit the trees! When I’m riding my bike, I can hear the traffic, which is important. I can hear a vehicle come up beside me. I’m very happy. I also have to say that they were very, very patient in getting my hearing aids the way that I wanted them.
Jane — daughter of Florence, Neenah
My mom has your hearing aids. It’s nice to be able to communicate with her again after so long of saying “Mom!” and shouting into her face, “Mom!! I’m talking to you!” We really appreciate the hearing aids.
To me, it is almost perfect. I don’t have to avoid group settings anymore.
Dr. Candy has done a wonderful job — from the time she did a hearing test and now with adjusting them. She is certainly a joy to work with. She takes her time explaining things and answers any questions I have.
Kathy J. Berlin, WI
I cannot tell you how happy I am with my new hearing aids. I am hearing things I have not heard in several years. I realize that in the past eight years technology has changed since I bought my first pair, but it is just wonderful to be able to hear the sounds I am hearing. The sounds and voices are so very clear.
To be able to try them for a week was just great. I knew the first day that these were the hearing aids for me and that I would be buying them.
I appreciated your honesty during the consultation. I was given the options that would work best for my particular situation, and you made the decision mine — without the hard sales pitch we sometimes hear.
You have been great with adjustments and servicing on my previous hearing aids, even though I did not make the purchase from you.
Thanks again for everything.