SMS Privacy
This privacy notice discloses the privacy practices for Fox Valley Hearing Center’s website. This privacy notice applies to information collected by this website and any SMS communications. It will notify you of the following:
- What personally identifiable information is collected from you through the web site or SMS, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We do not collect personal information from you unless you voluntarily provide it to us. You may choose not to provide personal information online or via SMS. Your choice not to participate in this activity will not impair your ability to browse this Web site and read or view any information posted on this site. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, SMS or other direct contact from you. We will not sell or rent this information to anyone.
Your personal information is processed and stored in the United States by one or more service providers to Fox Valley Hearing Center and that while located in such country, your personal information will be secured and protected in a manner consistent with U.S. laws and may be subject to access by the U.S. regulatory authorities.
Sharing
We partner with another party to provide specific services for our Practice. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to follow up about an appointment request.
SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.
SMS Privacy Warning
SMS is not a secure communication medium. Personal information sent via SMS can be intercepted. You may, therefore, wish to reconsider the advisability of sending messages that contain highly sensitive or personal information to us via SMS.
Website Terms and Conditions
Effective Date: April 2025
Welcome to Fox Valley Hearing Center, (the “Site”). These Terms and Conditions (“Terms”)
govern your use of our Site and services. By accessing or using the Site, you agree to comply with
and be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
Acceptance of Terms
By using the Site, you acknowledge that you have read, understood, and agree to be bound by
these Terms, as well as our Privacy Policy. If you are using the Site on behalf of an organization,
you represent that you have the authority to bind that organization to these Terms.
SMS Terms & Conditions
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be
shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receiving text messages from Fox Valley Hearing Center, you may
receive messages related to the following: customer care, appointment scheduling, appointment
& billing reminders, etc.
Example: “Hello, this is a friendly reminder of your upcoming appointment with Fox Valley
Hearing Center, at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at
any time.”
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may
receive up to 6 SMS messages per week related to your appointments/billing, etc.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s
pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from Fox Valley Hearing Center in the following ways:
Patient Care, appointment & billing reminders, and replies to incoming messages.
EX: “This is Fox Valley Hearing Center and we do not have a referral from your doctor for your
scheduled test. “
Opt-Out Method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS
message you receive. Alternatively, message and data rates may apply, Messages frequency may
vary, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help
directly from us at: https://www.foxvalleyhearingcenter.com/
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on
our forms.
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy page.
Message frequency may vary.
Limitations of Liability
In no event shall Fox Valley Hearing Center, its officers, directors, employees, or agents be liable
for any indirect, incidental, special, consequential, or punitive damages, including but not
limited to loss of profits, data, or usage, arising out of or related to your use of the Site or any
services provided by Fox Valley Hearing Center.
Changes to Terms
Fox Valley Hearing Center reserves the right to modify these Terms at any time without prior
notice. Your continued use of the Site following any changes signifies your acceptance of the new
Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of WI. Any disputes
arising out of or related to these Terms shall be resolved in the courts located in WI.
Contact Information
For any questions about these Terms, please contact us at:
Fox Valley Hearing Center
1800 W Pointe Drive
Oshkosh, WI 54902
Email: [email protected]
Phone: (920) 267-4071