Effective Date: January 2025

This privacy notice discloses the privacy practices for Fox Valley Hearing Center's website. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We do not collect personal information from you unless you voluntarily provide it to us. You may choose not to provide personal information online. Your choice not to participate in this activity will not impair your ability to browse this Web site and read or view any information posted on this site. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

Your personal information is processed and stored in the United States by one or more service providers to Fox Valley Hearing Center and that while located in such country, your personal information will be secured and protected in a manner consistent with U.S. laws and may be subject to access by the U.S. regulatory authorities.

Sharing

We partner with another party to provide specific services for our Practice. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to follow up about an appointment request.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

E-Mail Privacy Warning

E-mail is not a secure communication’s medium. Personal information sent via the Internet can be intercepted. You may, therefore, wish to reconsider the advisability of sending messages that contain highly sensitive or personal information to this Internet address.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via [email protected] or calling us at (920) 267-4071.

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Log Files

Like many other Web sites, Fox Valley Hearing Center's website makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (920) 267-4071 or email us at [email protected] .

SMS Privacy

This privacy notice discloses the privacy practices for Fox Valley Hearing Center’s website. This privacy notice applies to information collected by this website and any SMS communications. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site or SMS, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

 

Information Collection, Use, and Sharing

We do not collect personal information from you unless you voluntarily provide it to us. You may choose not to provide personal information online or via SMS. Your choice not to participate in this activity will not impair your ability to browse this Web site and read or view any information posted on this site. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, SMS or other direct contact from you. We will not sell or rent this information to anyone.

Your personal information is processed and stored in the United States by one or more service providers to Fox Valley Hearing Center and that while located in such country, your personal information will be secured and protected in a manner consistent with U.S. laws and may be subject to access by the U.S. regulatory authorities.
 

Sharing

We partner with another party to provide specific services for our Practice. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to follow up about an appointment request.
SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.
 

SMS Privacy Warning

SMS is not a secure communication medium. Personal information sent via SMS can be intercepted. You may, therefore, wish to reconsider the advisability of sending messages that contain highly sensitive or personal information to us via SMS.
 

Website Terms and Conditions

Effective Date: April 2025

Welcome to Fox Valley Hearing Center, (the “Site”). These Terms and Conditions (“Terms”)

govern your use of our Site and services. By accessing or using the Site, you agree to comply with

and be bound by these Terms. If you do not agree to these Terms, please do not use our Site.

 

Acceptance of Terms

By using the Site, you acknowledge that you have read, understood, and agree to be bound by

these Terms, as well as our Privacy Policy. If you are using the Site on behalf of an organization,

you represent that you have the authority to bind that organization to these Terms.

 

SMS Terms & Conditions

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be

shared with third parties for marketing purposes.

 

Types of SMS Communications:

If you have consented to receiving text messages from Fox Valley Hearing Center, you may

receive messages related to the following: customer care, appointment scheduling, appointment

& billing reminders, etc.

Example: “Hello, this is a friendly reminder of your upcoming appointment with Fox Valley

Hearing Center, at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at

any time.”

 

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may

receive up to 6 SMS messages per week related to your appointments/billing, etc.

 

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s

pricing plan. These fees may vary if the message is sent domestically or internationally.

 

Opt-In Method:

You may opt-in to receive SMS messages from Fox Valley Hearing Center in the following ways:

Patient Care, appointment & billing reminders, and replies to incoming messages.

EX: “This is Fox Valley Hearing Center and we do not have a referral from your doctor for your

scheduled test. “

 

Opt-Out Method:

You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS

message you receive. Alternatively, message and data rates may apply, Messages frequency may

vary, you can contact us directly to request removal from our messaging list.

 

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help

directly from us at: https://www.foxvalleyhearingcenter.com/

 

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on

our forms.

 

Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting “STOP.”

For assistance, text “HELP” or visit our Privacy Policy page.

Message frequency may vary.

 

Limitations of Liability

In no event shall Fox Valley Hearing Center, its officers, directors, employees, or agents be liable

for any indirect, incidental, special, consequential, or punitive damages, including but not

limited to loss of profits, data, or usage, arising out of or related to your use of the Site or any

services provided by Fox Valley Hearing Center.

 

Changes to Terms

Fox Valley Hearing Center reserves the right to modify these Terms at any time without prior

notice. Your continued use of the Site following any changes signifies your acceptance of the new

Terms.

 

Governing Law

These Terms shall be governed by and construed in accordance with the laws of WI. Any disputes

arising out of or related to these Terms shall be resolved in the courts located in WI.

 

Contact Information

For any questions about these Terms, please contact us at:

Fox Valley Hearing Center

1800 W Pointe Drive

Oshkosh, WI 54902

Email: [email protected]

Phone: (920) 267-4071